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Privacy Policy

This Privacy Policy explains how Spark Legacy (“we”, “us”, or “our”) collects, uses, stores, and protects personal data when you visit our website, use our platform, or otherwise interact with us (collectively, the “Services”).

By using the Services, you agree to the collection and use of your information in accordance with this Policy.

1. Information we collect

We may collect and process the following types of information:

1.1 Information you provide directly

  • Contact details (e.g. name, email address, phone number).

  • Account information (e.g. username, password).

  • Information you enter into forms, questionnaires, or workflows (for example, information about your family structure, assets, preferences, or legacy wishes).

  • Documents you upload, create, or store via the Services.

  • Communications you send to us (e.g. support requests, feedback).

1.2 Information we collect automatically

When you use the Services, we may automatically collect:

  • Device and browser information (e.g. IP address, device type, operating system, browser type).

  • Usage data (e.g. pages viewed, links clicked, time spent on pages, referring URLs).

  • Approximate location data based on your IP address, where permitted by law.

We typically collect this information using cookies and similar technologies.

1.3 Information from third parties

We may receive information about you from:

  • Service providers that support our operations (e.g. analytics, authentication, email delivery).

  • Partners or referrers where you have given permission to share information.

Where we combine this information with other data we hold, we will treat it as personal data in accordance with this Policy.

2. How we use your information

We use personal data for the following purposes:

  • To operate, maintain, and provide the Services.

  • To create and manage your account and authenticate your access.

  • To help you set up and manage estate‑planning and legacy workflows through our tools.

  • To communicate with you about your account, updates, security alerts, and support requests.

  • To improve and develop the Services, including troubleshooting, analytics, testing, and research.

  • To send you information about features, content, or events that may be relevant to you, where permitted by law and your preferences.

  • To comply with legal obligations and enforce our Terms & Conditions.

We only process personal data where we have a lawful basis to do so under applicable data‑protection laws (for example, your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests).

3. Cookies and similar technologies

We use cookies and similar technologies to:

  • remember your preferences and settings,

  • keep you signed in,

  • understand how visitors use our website and platform,

  • improve performance and user experience.

You can manage or disable cookies through your browser settings. However, some parts of the Services may not function properly if certain cookies are disabled.

4. How we share information

We do not sell your personal data.

We may share personal data with:

  • Service providers who help us deliver the Services (e.g. hosting, email, analytics, customer support). These providers are required to use your data only on our instructions and to keep it secure.

  • Professional advisors (e.g. lawyers, accountants, consultants) where necessary for legitimate business purposes or to protect our legal rights.

  • Authorities or third parties where required by law, regulation, legal process, or to protect the rights, property, or safety of Spark Legacy, our users, or others.

  • Successors or acquirers in connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business. In such cases we will take steps to ensure appropriate protection of your personal data.

We do not give third parties permission to use your personal data for their own marketing without your consent.

5. Data storage and security

  • We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or destruction.

  • These measures may include encryption in transit, access controls, logging, and regular security reviews.

  • Despite these efforts, no method of transmission or storage is completely secure. You are responsible for choosing a strong password and keeping it confidential.

6. International transfers

Depending on where you are located and where our service providers operate, your personal data may be transferred to and processed in other jurisdictions that may have different data‑protection laws. Where required, we implement appropriate safeguards (such as contractual protections) to ensure that such transfers are lawful and that your data remains protected.

7. Data retention

We retain personal data only for as long as necessary to:

  • provide the Services to you,

  • comply with legal, regulatory, or accounting requirements,

  • resolve disputes and enforce our agreements.

When personal data is no longer needed, we will take steps to delete it or anonymize it.

8. Your rights

Depending on your location and applicable law, you may have rights including:

  • The right to access the personal data we hold about you.

  • The right to correct inaccurate or incomplete data.

  • The right to request deletion of your data in certain circumstances.

  • The right to object to or restrict certain types of processing.

  • The right to withdraw consent where processing is based on consent.

  • The right to data portability (to receive your data in a structured, commonly used format).

To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.

9. Children’s privacy

Our Services are not intended for children under the age of 18, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us so we can take appropriate steps.

10. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect means you accept the updated Policy.

11. Contact us

If you have any questions about this Privacy Policy or how we handle personal data, please contact us at:
[founders@sparklegacy.io]

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